<\/p>\n
You do not need to pay those if they are not in your contract.<\/p>\n
I\u2019m in Ontario.<\/p>\n
My lease is just about ended and I was planning to purchase the car. My dealer Dixie Hyundai insisted on adding a $999 fee for the \u201cservice\u201d. <\/p>\n
I called Hyundai Milton – their fee was $299.<\/p>\n
They all insisted it was non-negotiable, and that everyone pays it, or that it\u2019s a fee that the dealership charges separately and that\u2019s why it\u2019s not in the contract. I spoke with various finance sales managers.<\/p>\n
To buy out, you have to bring them a cashier\u2019s check for the buyout amount they tell you, which included their made up fee, and if you don\u2019t, then they won\u2019t do the purchase. Time is also working against you.<\/p>\n
It\u2019s a scam.<\/p>\n
I called Hyundai Canada and Hyundai Motors Finance (turns out those are different companies) – they both agreed that there shouldn\u2019t be any extra fee. The customer service rep said that they would contact the dealer, and they gave me a 10 days grace period on the lease, but that\u2019s the only thing they could do. The latter gave me a case number.<\/p>\n
A few days later, I received a call from Dixie Hyundai (I think his name was Sayed) saying that they heard from Hyundai Canada rep and that they \u201cwant to help me out\u201d with a discounted fee of $529 (where the fuck do they pull those numbers from). I laughed at his face – first for the made up discount and second that his discounted fee was higher than the original made up fee at Hyundai Milton. He used this opportunity to say \u201csee, all dealerships charge a fee\u201d. He also alluded that I\u2019m in a no win situation because my lease is ending.<\/p>\n
Anyway, he said he\u2019d call back, but never did. <\/p>\n
I called Hyundai Motors Finance again. They said that they\u2019ve been trying to reach the dealer but that it\u2019s hard and the dealer doesn\u2019t always pick up the phone. It\u2019s honestly a ridiculous situation. The customer service rep said that she will continue trying.<\/p>\n
Eventually, I received a call from Drew who is a GM at Dixie Hyundai. He apologized, and said something to the effect that some contracts have changed and that the people I spoke with didn\u2019t know that, and something about that it\u2019s not how the dealer \u201cshould keep the lights on\u201d.<\/p>\n
TLDR: dealer insisted on a fee to purchase the car at the end of the lease. The fees are completely made up by each dealer. I did not agree despite pressure to pay any fee not in contract. Contacted Hyundai Motors Finance – the contract is with them. They eventually reached a GM and now it\u2019s about to be resolved.<\/p>\n<\/p><\/div>\n
submitted by \/u\/dogswanttobiteme <\/a> You do not need to pay those if they are not in your contract. I\u2019m in Ontario. My lease is just about ended and I was planning to purchase the car. My dealer Dixie...<\/p>\n","protected":false},"author":1,"featured_media":24127,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rop_custom_images_group":[],"rop_custom_messages_group":[],"rop_publish_now":"initial","rop_publish_now_accounts":[],"rop_publish_now_history":[],"rop_publish_now_status":"pending","footnotes":""},"categories":[10],"tags":[],"_links":{"self":[{"href":"https:\/\/blog.andrewwbradley.ca\/index.php\/wp-json\/wp\/v2\/posts\/27539"}],"collection":[{"href":"https:\/\/blog.andrewwbradley.ca\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.andrewwbradley.ca\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.andrewwbradley.ca\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.andrewwbradley.ca\/index.php\/wp-json\/wp\/v2\/comments?post=27539"}],"version-history":[{"count":0,"href":"https:\/\/blog.andrewwbradley.ca\/index.php\/wp-json\/wp\/v2\/posts\/27539\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.andrewwbradley.ca\/index.php\/wp-json\/wp\/v2\/media\/24127"}],"wp:attachment":[{"href":"https:\/\/blog.andrewwbradley.ca\/index.php\/wp-json\/wp\/v2\/media?parent=27539"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.andrewwbradley.ca\/index.php\/wp-json\/wp\/v2\/categories?post=27539"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.andrewwbradley.ca\/index.php\/wp-json\/wp\/v2\/tags?post=27539"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
[link]<\/a><\/span> [comments]<\/a><\/span>Source<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"