(BC) I have some money in RBC Global Balances Portfolio which has since 2020 consistently lost money. RBC charges 3% fees each year. Shouldn't they abstain from charges when they lose money?

EDIT: I wanted to thank you for all your advice. Turns out the bank teller at RBC was full of shit and now i've opened (or have applied for) a Direct Investing account for RRSPs (i have one for the stocks i was buying for shits and giggles)…. There are way too many good investments to continually throw money at RBC mutual funds and lose $1000 a year on them.