“Burger said he made several calls to Reliance Home Comfort, the company that owns the water heater, but he said he couldn’t get through to the proper department to get a price on how much the buyout would be.”

“Mike Kolatschek, manager of Corporate Communications with Reliance Home Comfort. told CTV News Toronto in a statement, “Our buyout prices are fairly and reasonably calculated based on the value of the installed equipment and having regard to its age. Taking into account the facts of Mr. Burger’s situation, our calculation yields a zero payment and we have advised Mr. Burger that there is no amount owning.” “

https://toronto.ctvnews.ca/ontario-family-pays-more-than-4-000-renting-water-heater-for-28-years-1.5935258